Effective service management and last mile delivery with TraceTrax

A platform enabling information exchange for effective Service management and last mile delivery. Our customer has completed over 100 K delivery and repair jobs in the continental USA reducing paperwork

Optimize your delivery of packages and services
  • Realtime Visibility of drivers for dispatch
  • Automated Status updates
  • Zero physical paperwork
  • Data driven

TraceTrax is a cloud based mobile application that empowers your business with advanced collaboration tools and the ability to access and update information in real-time for improved effectiveness in the field.

  • Integration with Google maps/other GPS mapping applications
  • Configurable Geo Fences
  • Latitude Longitude stamping
  • ETA Calculations
  • Real time tracking of important delivery
  • Rest web API based integration framework
  • Auto updates to the backend for various configurable milestones
  • Alerts for order import failures
  • Push notification even when the app is not running
  • SLA failure alerts, GPS connection lost
  • Easy to download and register
  • Simple dashboard/Interface
  • Drop downs for easy interaction
  • Application easy to update
  • Mobile app for Tablets, Smartphones, iOS, Android
  • Web Interface for admin
  • Detailed functionality for dispatch of technicians/drivers based on new requests / orders
  • Update end customer address, SLA and other order information while in Transit
  • Activate/De-Activate drivers
  • Mobile and web Interfaces
  • Signature panel
  • Ability to enter notes
  • Drivers can take POD in offline mode when they do not have internet connections
  • Ability for driver to capture full/partial rejection of order
Problem Statement Lack of visibility for customers
Solution Get real-time visibility with status updates

How it Works

Incoming Orders

Your order management system and Tracetrax portal can talk to eachother to view, create, upload order files

Assign and Track Deliveries

Auto assign or control your deliveries manually, with realtime delivery tracking and optimizing delivery routes

Customer Experience

Digital POD, paperworks and sign-offs, Get instant customer feedback and surveys

Analytics & Reporting

Comprehensive reporting to identify inefficiencies and operation optimization opportunities

What can TraceTrax do for your business?

Lets connect and discuss your requirements with our pathbreaking platform

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Case Studies