Salesforce

Incident management is a cumbersome task when it must be done along with addressing critical incidents in production environment. This is a common problem faced by our clients and across the service desk industry and hence we chose to innovate to resolve it.

Error handling is a CoreFlex utility that was built to help overcome the discovery time for any incident that gets raised in the production environment. Error handling can reduce the aging of the tickets by approximately 40% thereby ensuring faster ticket resolutions and product releases.

A test automation utility built on top of Selenium called Leonardo for Test Automation is a proprietary tool built by CoreFlex to solve all common testing issues of our clients.

This AI powered tool helps churn out faster automation for Salesforce and other digital projects and help clients run it as well. Leonardo is a win-win tool for all. You get to keep the utility with you if you choose to part ways at the end of the agreement. And, if you do not choose to have Leonardo, since it is all native Selenium scripts, you get the scripts and retain the asset.

Know more about the product by clicking the button in the banner below.

Onboarding is a utility developed by CoreFlex to address the onboarding problems of Salesforce users in CPG and logistics businesses. This utility creates a user-friendly, automated, and cost-effective application that would ease the customer and equipment onboarding process.

accessnow© is our premier Salesforce Privileged Access Management (PAM) application.  Minimize your company’s risk and actively take steps to mitigate loss related to unauthorized access with accessnow©. Our automation streamlines the process of obtaining privileged, emergency access and audit compliance goals; expedite your 911 teams’ access into a system without compromising compliance.

accessnow© helps manage large Salesforce implementations for organizing and scheduling elevated access in production with high vigilance of audit enabled. accessnow© allows you to plan and schedule elevated access for the resources for a stipulated duration and rolls back the access to the pre-approved stage automatically. This tool enables you to maintain security compliance while serving the business needs to onboard resources with elevated access and downgrade the access level. During the period of elevated access accessnow© captures extensive audit data by recording every operation performed by the user.