CoreFlex Call Analytics service focuses on sales enablement by listening to these recorded calls, analyzing each conversation, and prioritizes sales follow-up actions by making it available in the client CRM system. We customize our processes to the level of detail, as required by the client to effectievly manage  sales inquiries, general service queries, or complaints.

In sales terminology, it stands for lead identification, isolation, and follow-through. Real-time data processing in the form of ‘listening to,’ ‘analyzing,’ and ‘prioritizing’ these incoming calls can be a big help to the business.

Each day an average automobile dealer, consumer equipment dealer, and the like receive hundreds of calls from existing and prospective customers. Some of these calls may be relevant, of high priority, and some just random inquiries. To sort through these and pursue the right prospects is among the most significant challenge faced by organizations and their sales teams.

Our call disposition services focus on accelerating the sales process for our clients. Our team accesses the call recordings through a secure login, listens, and analyzes them with a focus on prioritizing sales follow-up actions. The warm inquiries, so identified are updated in the CRM system and allocated to the respective salesperson. Clients stand to benefit from a faster sales cycle and improved revenues with our comprehensive suite of oy call disposition services.